Privacy Policy
About This Policy
Peerless Restaurant & Bar is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we aim to achieve this and includes the information collected when:
you use our website
you make a booking on our Websites via OpenTable
you purchase a gift certificate on our Website via Toast
Definition of Personal Data
“Personal data” means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our Website.
By providing your personal data, you agree that we can use your personal data in accordance with this Privacy Policy.
Ensure you understand this Privacy Policy in its entirety and take your time to read it.
Who are we?
The Restaurant is a full-service dining establishment in Ashland, Oregon.
Our registered address and head office is: 265 4th Street Ashland, Oregon 97520.
How do we collect information from you?
We collect information from you:
when you make a booking
when you visit a restaurant (seating preferences, allergies etc.)
make an inquiry
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our Restaurant.
When you make a booking:
The Affiliated Restaurants collect information such as:
title
name
e-mail address (used for booking confirmation and post-dining feedback emails)
home or work address
phone number
billing information taken for deposits, ticketing, or holding credit card information for
Use in the case of no-shows (where applicable):
telephone number
company name
dietary requests
When you dine at our Restaurant:
marketing responses (where applicable)
survey responses
current and past restaurant reservation details
When you access our Website:
There is “Device Information” about your computer hardware and software that is automatically collected by the Restaurant. This information can include:
device type (e.g. mobile, computer, laptop, tablet)
cookies
operating system
IP address
browser type
browser information (e.g., type, language, and history)
domain names
access times
settings
referring website addresses
other data about your device to provide the services as otherwise described in this Privacy Policy
Location information:
If you use our Website, we may receive your generic location (such as city or neighborhood).
Careers:
You may submit your CV if you’re interested in working for us to jobs@peerlessrestaurant.com.
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at jobs@peerlessrestaurant.com.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data, or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
Send you service emails (booking confirmation and post-dining feedback)
Improve our products and services'
Who has access to your information?
We will not sell, distribute, or lease your personal data to third parties. Any personal data we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary, to deliver services on our behalf. For example, service providers (e.g. OpenTable for the provision of online bookings, third-party payment processors, and other third parties to provide our Website and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.
Third parties (including but not limited to UberEats, GrubHub, PostMates, Toast, Doordash, ChowNow, OpenTable, Caviar, Doordash, Culinary Agents, Squarespace, Google Drive) whose content appears on our Websites may use third-party cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
How and where do we store data?
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
We will not contact you for marketing purposes by email, phone or text message. We will not pass your details to any third parties for marketing purposes.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
Retention of Personal Data
Personal data is retained as long as reasonably necessary to deliver our services, to otherwise fulfill identified or apparent purposes, and for record-keeping. We thereafter will destroy, erase or anonymize any unnecessary and no longer needed personal data. Once destroyed, erased or anonymized, we undertake not to re-identify any personal data.
Security
Data security is very important to us, and to protect your personal data we have taken suitable measures to safeguard and secure data collected through our Website.
Use of ‘cookies’
Cookies:
Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analyzing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.
Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
In the event that any of your personal data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement
The Restaurant will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how we are protecting your information. This Privacy Policy was last updated in July 2021.
Contact Information
We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at info@peerlessrestaurant.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.